Guarantee on Products
Subject to the buyer return the conditions laid down by the legislative acts of the Russian Federation, an online store "Pero.Club" guarantees a refund.
Online store carries Pero.Club trade in accordance with the legislation of the Russian Federation to the implementation of the established norms of the Federal Law "On Protection of Consumers' Rights and the Decree of the RF Government" On approval of rules of sale of goods remote way."
In accordance with the Russian law "On protection of consumers' buyer has the right to refuse the goods at any time before the transfer and after the transfer of goods - within 14 days.
Return of goods of good quality
Under the goods of good quality goods mean, who saved presentation and consumer characteristics. Returns can be done:
- by mail through the Russian Post, EMS (but not cash on delivery).
Mails sent by cash on delivery, are sent back to the buyer.
Mandatory conditions for the return of the goods:
- completing the application form for a refund on the site e-shop;
- availability of stored packaging and all labels on the product;
- no operation or damage.
In the event of the buyer of the goods without labels and / or manual signs, the money will not be returned to the buyer.
Return the goods of inadequate quality
Under the improper quality goods meant goods, not able to provide their functional qualities due to a significant deficiency. By the product of improper quality also applies to goods which do not correspond to the ordered (color, model, quality, size). The difference between the elements of design or decoration from those stated in the description on the website is not a non-functional product.
When returning the goods of improper quality to the buyer returns the value of goods and return shipment. As a confirmation of payment services on the reverse transfer the buyer provides a copy of the postal receipt.
In accordance with Russian Federation law "On Protection of Consumers' Rights refund to the Purchaser for the goods shall be made within 10 days starting from the day following the day of receipt sending an online store. enumeration method - bank transfer (transfer of funds to the account of the buyer).
Cashless payment is possible provided that the Customer bank details:
- Name of the bank
- Checking account
- Correspondent account
- Personal Account (when available)
- Full name
Details should be in the name of the Purchaser of the goods. Terms of the funds are credited to the account of the Client depend on the internal regulations of the receiving bank. Tentative date of receipt